Thursday 10 April 2008

GRIEVANCES AND TERMS STATEMENT sent to ebay

GRIEVANCES AND TERMS STATEMENT

GRIEVANCES

1. Feedback Changes
A. Buyers will only be able to receive positive feedback effective May 2008.
B. Feedback older than 12 months will no longer be applied towards your
feedback percentage.
C. Neutral Feedback will now be considered as negative to determine buyer
dissatisfaction rate and seller account restrictions
2. DSR'S (Detailed Seller Ratings)
A. eBay allows buyers to think that a 4.0 (on a scale of 1-5) denotes good
business practices by the seller regarding item as described, communication,
shipping time and shipping and handling charges, while sellers are subjected to
various penalties for that same score.
B. DSR's are rated on a curve. Results of this curve may make even a rating of a 4.8
the median in a given rating category.
C. DSR'S will now be intertwined with "Best Match" search positioning.
D. eBay is unjustly red-flagging "good" sellers as well as "bad" sellers by stating
sellers with a 4.5 rating (On a scale of 1-5) now have a "low" rating, thereby
implying they are in the category of "bad sellers".
E. "Bad" Sellers will be kept because of their monetary value.
3. Minimum 21 Day PayPal Hold For Risky Sellers And Risky Categories
A. Sellers whose total feedback score is not more than 100 will have payments held
for up to 21 days.
B. Risky category sellers will be subjected to a 21 day hold, even well established
sellers.
C. Sellers with 5% or greater negatives in a 30 day period will be subject to the 21
day hold regardless of the circumstances.
4. Unreasonable Fee Increases
A. Promoted to the Ebay community as decreases, only the insertion fees were
decreased. Insertion fees decreased by $.05 with the gallery picture given free
($.35 savings) yet FVF (final value fees) raised by as much as 66%
B. Reserve fees increased from $1.00 to $2.00 and will no longer be refunded if
the item sells.
C. Store FVF's (final value fees) increased to 12% above and beyond monthly and
listing fees.
5. Miscellaneous
A. The universal anonymous bidder policy promotes additional
unsafe buyer practices and has led to buyers losing trust in the system.
B. The majority of Power Sellers will not qualify for newly stated discounts
C. The note "This item is not covered by buyer protection on eBay," which is
placed in two areas of the listings of sellers who do not offer PayPal, causes
harm to the good sellers' reputations and intimidates buyers.
D. eBay sellers are red-flagged on their listing page if their rating is 4.2 and below.
(per the beta test)
E. When sellers are red-flagged, eBay also lists other sellers' items on said sellers'
listings. (per the Beta Test for eBay Express items)




TERMS

1. Remove the DSR system or change in accordance with the above grievances.
2. Revise the feedback system through constructive means with user input and
suggestions.
3. No PayPal hold of the seller's payments associated with eBay transactions..
4. Reduction of fees
5. Anonymous bid policy should be up to the individual eBay member or be removed.
6. No seller or buyer should be required to use PayPal.
7. Equitable search

My own opinion is that Ebay will not bend but, this should do the job that everyone intended and promote the move to the alternatives.

Wednesday 9 April 2008

Added a music video to the player

Added a music video to the player from Ali Campbell's album that I think is how I feel about the future situation.
And I know it goes against the make some noise chant, but for me that is all about ebay, and although I see it is serving a purpose, it is all about ebay.

I still sell on ebay but I no longer feel we should be ebay refugees, or ebay anything, that was the past and what ebay wants us to be, so they can be sure we are all going back or staying depending on where you are at the moment.

But the record I have chosen that I think is track one on the player at the bottom of the page, covers what it will mean to stay at ebay and the hope for the future. Adding in a little of it is time to stop going on about the ebay past and start working out ways to build our online seller's future.

Fair Shake

You can find it here FairShake

Yet to see what it offers but may know more after the round table meeting on the 10th of April. 3am UK

I think the aim seems to be a place to link all the groups together, so we can decide on the best way to move forward.

If you have just followed a link from FairShake to here, please feel free to take a look around.

Thursday 3 April 2008

Ebay driving sellers to insane measures

Found this on the PSU and first thought it was funny until I started to read the listing on ebay, that I have pasted bellow, just incase they remove it. You can just feel what the person is going through and maybe it is the fact that we all probably feel the same it just makes it worse.

springlering (3241 ) View Listings | Report Apr-02-08 17:50 PDT
http://tinyurl.com/2vk6r9

I am waffling about closing my 11 year old eBay account, and am hoping this will prompt eBay to do it for me, and save me the trouble. I am so sick of the whole da*n thing. I don't know what prompted me to start selling again. A moment of weakness, I guess. It's like a bad drug habit.




Ebay Member User ID For Sale 99.7% 3000+ Feedback!!!

Up for Bid:

One Ebay Member ID, opened May, 1997.


ID boasts a healthy 3,250 positive individual feedbacks making for a feedback rating of 99.7%. (eBay does not count feedback from repeat buyers, even though those are the best kind.)

Having left well over 10,000 feedbacks, this ID is very experienced, and prides itself upon those very repeat buyers, which are the lifeblood of any good ID.

It started out life as an enthusiastic, healthy member ID, taking pride in its appearance and reputation, and experiencing joy and serendipity in it's dealings as both a buying and selling ID. None of this schizophrenic "
I buy under one ID and sell under another ID and sometimes I diddle with both on the same auction" business.

It is proud of being an honorable ID, one that, as a seller, works to make it's winning bidders happy with their wins, and, as a buyer, to pay promptly when invoiced by fellow sellers.

A globe-trotting ID, with all the necessary shots, it boasts friendly and personal feedbacks from nearly fifty different countries, and considers it has done nearly as much for global relations as any host of ambassadors.

For many years, this ID was happy in its warm, comfortable, nurturing eBay environment, but then it noticed it was becoming tired and out of breath trying to create listings. "It's just old age", the Member ID thought. "I'm not as fast or efficient as I once was." "My arm is sore. I wish this Mexican bidder would stop twisting it and threatening to leave negatives if I don't give her the same postage rate as someone in the USA."

It wearied of trying to outrun accusations of dishonesty by prank bidders. "What men are these," the ID wondered, "who would steal their closest kinfolks passwords and bid nilly willy on laptops they didn't really want? What hath the world come to? Nay, is it the End of Days? Or simply a Fool's Paradise online?"

Then the ID realized, it wasn't all old age. eBay was secretly contributing to the problem, like six pound ankle weights on a treadmill walker (the Member ID was very familiar with this form of torment). It seemed every day there was a Policy Change email lurking in the inbox, waiting to pounce like a crazed nonpaying snipe bidder.

"My head hurts!" moaned the ID. "The rules are changing so fast,I get dizzy".

"Take the Pill!" cried eBay. "Trust our diagnosis! Our corporate doctor, while knowing little about the day to day operations of an actual eBay user, does know what's best for all Member IDs!! He's not an auction participant, but he did play one on TV!"

But the honest little Member ID found the side effects only made things worse. It began to question eBay's motives, worse, to doubt them.

Question upon trouble, trouble upon question began to burden the poor ID's wearisome thoughts, even intruding upon its sleep.

The Member ID even tried taking a six month cold-turkey holiday from eBay, but foolishly found itself lured back, like a hobby moth to the flame of virtual e-commerce.

So, now, sadly, this ID finds itself in poor and declining eBay health lately. The relationship has become abusive, and unhealthily co-dependent.

In short, the Member ID finds that it needs to make a clean break from it's owner, for both their sanity.

This Member ID has been diagnosed with the following malaise:

Advanced Non-Paying Bidder Syndrome: a cancer eating away at eBay

DSR Fluctuations: symptomatic of Advanced NPB Syndrome (see above), in which nonpaying bidders can leave malicious feedback and infect otherwise healthy cells, I mean, stars

Best-Match Palpitations: onset of sudden and unreasonable fear of being lost and never found in a formerly friendly environment

TurboListerrhoids: frequent cramping and bloating occuring during loads

Fee Ennui: Debilitating worry that fees are multiplying and spreading, and finding you no longer care

Bull-imia: The act of accepting absolute and utter bullcarp from eBay as Gospel, and trying to keep your feet out of it, while you wrap you mind around what sense it makes. Warning: This condition may cause confusion, disorientation, and irrational spurts of anger.

Altzliarheimers: Symptomatic of foreign wiseheimers demanding you to lie and put an alternate value on Customs forms.

Scams: Embarrassing condition involving others. Not to be confused with scabs, although equally ugly, bothersome and annoying when visible in public. Deemed necessary to hide, or at the very least, politic to ignore, by eBay.

Blockage: frequent necessity to block unwanted or unwelcome bidders, since Ebay won't operate to remove these dangers themselves. Avoid eBay Brown Bag Lunches at all cost, as these will only exascerbate symptoms.

Shillarrhea: When one's blood pressure rises upon suspicion of shilling. Often accompanied by Blurry Vision: seeing stars when one should see bidder IDs when viewing a bid history

Fleas: Irritating condition in which ID's items are considered unworthy. All small IDs have them. eBay said so.

Quarantine: a mandatory 21 day isolation period for Paypal payments, at eBay's discretion

IDgestion: the gut wrenching, sickening feeling occuring upon logging in to eBay these days


This ID has been told it has four weeks to live, and should make arrangements for last rights on or near May 1st, at which time, life support, in the form of Feedback reciprocation, will be removed, and negative bloodletting will begin.

There is no transfusion for this condition.

There is neither health insurance, nor customer service available, either, unless you count the standard eBay canned response: "Take two aspirin, clear your cookies, and don't call us in the morning."

This ID has been fully tested, and found to be devoid of any relatives, small children, or pets. It is therefore guaranteed completely free from the infectuous, highly contagious problem that many other IDs suffer from: "my brother/toddler/dog placed the bid and didn't mean to".

It comes from a smoke-free household. It does, however, cause steam to escape involuntarily from the ears on occasion.

Winning bidder will win all rights to this ID. Seller will provide winner with password, after payment of winning bid, and after removing seller's personal information, and replacing it with winner's own information. We can complete this transaction via phone, or in person. Seller retains all rights to, and will erase the current About Me page, but will happily work with winning bidder to create a replacement page.

Seller cannot, obviously, guarantee continued success, or profit of any kind, to buyer. Take at own risk. May cause irratibility and/or cramping. And gas. Do not use while operating machinery or size 4 font.

The photo below is a non-bidding, non-binding dog, and is not included with the auction. I show him only as an example of what this Member ID plans to do upon shedding itself of itself.

Anyone wants to show the way this is hurting people to the press, then show them this listing that you can find at: Link to listing