Showing posts with label feedback mess. Show all posts
Showing posts with label feedback mess. Show all posts

Wednesday, 25 February 2009

FEEDBACK what does Good mean?

FEEDBACK what does Good mean?

I notice on reading a lot of message boards, that there seems to be a lot of confusion about feedback and especially the DSRs, and how some types of stock seem to be having more trouble than others. Used and vintage items like those I sell being one of them.


On reading I find the main confusion seems to be in the use of DSRs or the lack of use in some cases.


And how important these are to a seller on ebay.


Basically due to the confusion around DSRs such as the term good, as with the fourth star, which buyers leaving feedback think is good, as that is what it says, but sellers are saying if it is good then why does getting too many goods lower their DSRs? I have looked into this, and it does seem to be lowering a sellers DSRs, so good is not always what it means, on ebay.


So basically, the way I will look at feedback in future is, as I did with the old feedback system.

Do I want to buy from this seller again? If the answer is yes then I will leave five star feedback right through but if not, and it is warranted then I may leave negative feedback and or low stars, as I tend not to be the type of person that leaves bad feedback for people, most of the time I would just leave none. But that is just me I know some sellers deserve bad feedback and that some buyers relish the chance to dish it out. Each to their own, so you do what is right for you if the circumstances warrant it.


The do I wish to buy from them again may sound drastic, but that is really the question I think I should ask, as I watch my favourite sellers disappear, or their stuff disappear back in the search so that some other seller can buy their goods at a discount and then sell it buy it now for an inflated price.


I also heard a lot of sellers have been saying, only fifty percent of people leaving feedback actually use the DSRs, which is not going to help the seller, as other buyers are saying they only use the DSRs to complain, and never see the need to leave DSRs they are happy about.


The way I am looking at it is that any of the sellers I buy from need my help, so leaving the five stars is the least I can do.


What effect do the Stars have on the seller?


The stars as I read it:


Can effect the sellers standing in search, making it less likely that you will be able to find their goods, and making it less likely that they will continue, as they are no longer getting a fair price for their products.

It also means you may end up having to pay another seller a lot more for the products they sell, and you will see later in some cases with a lot less information than you did from your favourite seller.

Can also have the seller removed from ebay, as even if the feedback is good, low DSRs are considered by ebay as poor seller performance, so they are kicked off ebay.

If they are power sellers the lowering of DSRs can reduce or remove any discounts they are able to get from ebay, which in these hard times will make the difference between survival of their sales or closing down.

So for me, when leaving feedback, I ask myself, is this seller likely to have something I will want in the future? If yes then it has to be five stars all the way....

There is also the other factors in this that I am hearing about that seems to be rampant in a lot of vintage/used fields, none more so than ladies fashion. This is the use of the DSRs and feedback to attack competitors.

Some sellers seem to blame other sellers for the fact that they are not getting sales. It has nothing to do with the poor quality photographs they produce, or the poor descriptions they use, or the fact they have no customer service. In their mind they are not getting sales because another seller is.

So instead of spending time fixing what is really wrong with them, they spend their time creating new accounts and using them to attack other sellers that they feel are their problem.


Now what difference does this make to the buyer?


One problem is that it makes your good five star feedback to be more important to your favourite seller than ever before, as just like the old feedback, your glowing greens swamp the bad feedback from those sellers, and your five stars feed the sellers rating, allowing ebay to see the truth.

There is also the point that your good seller is taking his time with you and has not got the time or the inclination to attack other sellers to make them all look equal, so all they have is their customers to protect them by leaving the deserved feedback required to protect them. I don't know I suppose as I said above, leaving five DSRs is the least I can do.

After all this talk of the DSR horror, I must say there are still a lot of good buyers out there, so please don't have nightmares. Or do if you are a seller one ebay....

If you would like to see how the DSR feedback works, then check out the auctiontrax seller rating tool linked to the right. Have a play, and see how hard or easy it would be to loose your favourite seller.

Sunday, 1 June 2008

The vasaline add on ebay

160246537635 This is the number of the listing, although I don't think it will be there any more than the two day baby offer.
But this is a have to read so copied it to here.



A BRAND NEW JAR Full Of Petroleum Jelly!

Note: The photograph is of my own personal jar of petroleum jelly that is opened, only to show you what is offered inside the sealed containers I am selling. Many vendors often disply the contents of their sealed packages done in this listing. Notice mine is almost empty? I had to use a lot of this after my first attempt to bring you this listing and you will need a lot of this product too in the near future! OUCH!!!

Your buying experience online has been improved with new policies. Members are reporting they got bummed by new policies. Obviously a A spoon full of petroleum jelly is not nearly enough so I have revised my listing and now offer full jars! The product I am now offering is Brand NEW, FULL, UNOPENED JARS of Petroleum Jelly. I offer this to the community because it is obvious you will really need lots of Petroleum Jelly to ease the pain you are feeling as an online buyer or a seller. This is not a medical cure nor is it intended for cosmetic purposes but please read on as it will help you bare the pain of your online buying experiences!

Buyers feel they can trust online sellers with 100% feedback ratings when unknowingly, the feedback systems are manipulated by third parties who did not participate in any part of any of the transactions between buyers and sellers. Lowlife, former low rated, sellers appear to be trust worthy today. There are currently sellers online right now with a lifetime achievement of 70% and even lower, who are represented as 100% rated sellers. This happens when the seller is inactive and after 12 months his negative feedback doesn't count any more. If you meet one of these sellers as a buyer you really need this product because you are getting bummed two ways! Ouch! Buy It Now to ease the pain!

Sellers who were just days ago rated 99% now have lower ratings than complete bums, although they have been selling 100 items a week online for 10 years! All they did was let non-paying bidders off the hook and processed a mutual decline an exchanged neutral feedback to make it complete! If you are one of those sellers or a buyer who misses out on that sellers great services due to feedback manipulation and search manipulation you really need this product because you are getting bummed!

If you are a buyer and don't get feedback because a seller is boycotting the feedback changes, you need this products because you are getting bummed!

If you are a seller and your bidders have offered to sell you positive feedback and you can't neg them, you need this product because you are getting bummed!

In all, the only members who may not need this product are the low rated members who's feedback improved. This bummed the whole community so you can really see there is a high demand for this product! If you are one of the sellers who have benifitted from the new policy you might want to buy this product and Neg me for offering it to the community! In that case I can do nothing about it and I will use my own product since I will be getting bummed!

I will provide you with one brand new jar of petrolium jelly with your purchase to sooth the pain of getting bummed! I reply to email promptly in the event you need some sort of customer assistance but hopefull you will already know what to do. I offer free shipping and will pay all fees on the money I spend to ship your petrolium jelly to imporve my ratings. This does increase the price for you overall but no one told you that. Opps you got bummed again. Maybe you should buy two!

With the above in mind it is obvious that some people may have been bummed emore than others. For those requiring large quantities of petrolium jelly at a volume discount, you should contact me for a special listing. I am to please all of my customers!

Some online servces like the idea of sellers leaving feedback for all buyers when payment is made. I think this is a bum policy but I will comply with the trend and wishes of these services and post this positive feedback for you when you make your payment. "They Bought Petrolium Jelly when bummed by Policy! A+A+"

I will ship one brand new jar of petroleum jelly to each buyer within one day unless damands overwhelm me. This product may become back ordered due to overwhelming demands, but I just got off the phone with my suppiers and have been assured that I will be receiving tractor trailer loads as needed to assist my custmers pain! I also have employees that I will bring into the packaging process of this item to meet the demands of the community. Rest assured I will provide product to ease your pain!

Profits generated from the sales of this product will be used to assist in promoting this product, so other members who got bummed and don't even know will be made aware. With any luck the whole world will soon know this community got bummed by changes, through the sales of this petroleum Jelly to help ease that pain.

I offer other interesting crap for good causes in my other listings too, so be sure to check them out. All the crap I offer is of the finest quality money can buy and proceeds help a good cause. The only one who can make a differance is you and this is how you do it! God Bless!




Payment:

Flat Rate shipping services for mailed payments only with no returns.

Parcel Post & Priority Mail (UPS if applicable) shipping services are listed for PayPal or mailed payments with a 14 day return policy.

All payments are expected within 10 days of online purchase. Items paid through Paypal with improper shipping charges will be refunded and handled as an unauthorized payment option through Ebay until an authoized payment option has been completed as specified in this listing.



Shipping:

Flat rate shipping is offered for mailed payments only with no returns.

Parcel Post & Priority Mail (UPS if applicable) are offered for PayPal or mailed payments with a 14 day return policy.

All items will be shipped with delivery confirmation. Items valued over $250 total including shipping will require a signature. Insurance is always an option you may wish to add. Original packaging must be retained for any shipping claims.



Terms of Sale:

All items listed are sold under the Ebay Trade Assistant Program. As a result I offer two shipping options to simplify the legalities of consignment sales online.
It is required by FL law that I operate under the supervision of a Licensed and Bonded Broker. I also must retain posession of all items offered on consignment until the consignor is paid in full. Due to the Buyer Protection program offered by PayPal it would be illegal for me to accept PayPal as payment for the consignor since the payment could be reversed. Here is why! The reversal would actually place a hold on another consignor's funds where the new Ebay buyer's goods could not be shipped until PayPal decided the first dispute and the funds were again collected on the item disputed so the next consignor could be paid. That is a direct violation of laws governing consignment sales! Paypal should address this issue for consignment sales on Ebay and persue inforcement of the Ebay contracts on consignment item since PayPal automatically voids all Ebay contracts! Furtunately there is still a Non-Paying Bidder Policy and those individuals who have made Paypal illegal by voiding the Ebay contract through Paypal will be booted off Ebay after three strikes by other sellers who sell there own goods. Below I will describe how I offer a return policy or discounted shipping legally and can accept PayPal with the return policy option only.
Flat Rate Shipping: I offer a discounted flat rate shipping to all buyers who purchase the item as-is using mailed payments. This saves the buyer money but this does not mean I cannot offer you any service. I want you to be happy with your purchase! The ebay contract however is a binding contract and it allows me to resolve any buyer issues according to law and moral responsibily as with any reputable business.
Parcel Post, Priority Mail or UPS Shipping: PayPal and mailed payments are accepted. A 14 day money back guarantee is offered! Return shipping is te buyers responsibility and S&H is money spent to ship the goods and is non-refundbable. In order to make the return policy legal I pay the consignor for the item myself, ship it to you and stand behind it! Keep in mind Pawn Shops and Consignment Shops never offer any warranty so this handling charge is a valid and valuable service and you are almost always getting the item for less than you would have paid at the Pawn Shop or Consignment shop even with the shipping & handling.
Note: There is no CC surcharge being applied here. You are paying a higher S&H for the option of making your purchase contract void on ebay where I will personally stand behind an item I would legally have to offer as-is only...